Frequently Asked Questions

General

  • Counselling usually refers to shorter-term support that focuses on talking through current challenges with problem-solving assistance, learning some basic coping skills along the way.

    Psychotherapy tends to involve longer-term work to manage mental health symptoms, support emotional and behavioural change, and foster personal growth. Sessions often focus on more advanced coping strategies, reflective discussions, and processing past experiences.

    Therapy is a more general term that can refer to both counselling and psychotherapy.

  • It depends on your wellness challenges and mental health goals - one may end up being a better fit, depending on what brings you to therapy.

    If you’re dealing with one or two specific issues, want sessions for a month or two, and are looking to talk things through while learning a few practical coping skills to help, counselling might be the right fit for you.

    If you have a mental health diagnosis, have been living with challenges for a long time, or are looking for deeper personal growth with ongoing support, then psychotherapy may be better suited to your needs.

  • While psychotherapists and social workers have different professional backgrounds and training, both can offer psychotherapy services if registered and qualified to do so.

    In Ontario, mental health professionals from six regulated fields - medical doctors, nurses, occupational therapists, psychologists, psychotherapists, and social workers - are authorized to provide psychotherapy services.

    For more information on the controlled act of psychotherapy, see here and here.

  • While psychologists and social workers have different professional backgrounds and training, both can provide psychotherapy services.

    In Ontario, psychologists who hold their Ph.D. are authorized to diagnose clients/patients with mental health and neurocognitive conditions, while social workers are not currently permitted to do so.

A bright minimalistic photo of cream, tan, and rust-coloured flowers, suggesting hope and opportunity. Image to left of information on starting psychotherapy and counselling

Getting Started

  • Click the Client Portal link above, the ‘Book a Consult’ link below, or head over to https://mmhw.janeapp.com/ to create an account and schedule either a consult or an initial session.

    You’ll be sent an intake and consent form to complete prior to your first therapy session.

  • I offer morning appointments Monday to Friday and afternoon sessions Monday to Thursday, with some virtual evening appointments available during the week. You can book online here or contact the office to set up an appointment.

    When beginning therapy, we will likely meet every week or every two weeks to help you build momentum and put sustainable wellness supports in place.

  • Your session time is reserved just for you. Our office requires a minimum of 24 hours’ notice to cancel an appointment. Late cancellations and missed sessions are subject to a fee, with the receipt indicating that the charge is for a late cancellation or missed session.

  • Individual Psychotherapy (Adults & Youth)

    • 30-minute sessions - $100

    • 50-minute sessions - $160

    • 80-minute sessions - $240

    Couples Therapy

    • 50-minute sessions - $180

    • 80-minute sessions - $270

  • You have the option to pay by e-transfer, Visa Debit, Debit Mastercard, a credit card, or with cash.

  • While most insurance plans cover social worker visits, I encourage you to confirm this with your provider prior to starting sessions.

    Following payment for a session, you’ll receive a receipt with my provider details, which you can submit to your insurance for reimbursement if eligible.

  • Our clinic uses Jane App, a secure electronic health record system for booking, meeting, documenting, and invoicing sessions. Jane App meets federal (PIPEDA) and provincial (PHIPA) requirements for the secure storage of health information. For more information, please see here and here.

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