Frequently Asked Questions
General
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Counselling usually refers to shorter-term support that focuses on talking through current challenges with problem-solving assistance, learning some basic coping skills along the way.
Psychotherapy tends to involve longer-term work to manage mental health symptoms, support emotional and behavioural change, and foster personal growth. Sessions often focus on more advanced coping strategies, reflective discussions, and processing past experiences.
Therapy is a more general term that can refer to both counselling and psychotherapy, as well as other types of physical health treatments.
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It depends on your wellness challenges and mental health goals - one may end up being a better fit, depending on what brings you to therapy.
If you’re dealing with one or two specific issues, want sessions for a month or two, and are looking to talk things through while learning a few practical coping skills to help, counselling might be the right fit for you.
If you have a mental health diagnosis, have been living with challenges for a long time, or are looking for deeper personal growth with ongoing support, then psychotherapy may be better suited to your needs.
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While psychotherapists and social workers have different professional backgrounds and training, both can offer psychotherapy services if registered and qualified to do so.
In Ontario, mental health professionals from six regulated fields - medical doctors, nurses, occupational therapists, psychologists, psychotherapists, and social workers - are authorized to provide psychotherapy services.
For more information on the controlled act of psychotherapy, see here and here.
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While psychologists and social workers have different educational and professional backgrounds, both can provide psychotherapy services if they have the training and experience.
In Ontario, psychologists who hold their Ph.D. are authorized to diagnose clients/patients with mental health and neurocognitive conditions, while social workers are not currently permitted to do so. Social workers can conduct clinical screeners to assess symptoms and write reports, but are unable to diagnose.
Getting Started
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Click the Client Portal link above, the ‘Book a Consult’ link below, or head over to https://mmhw.janeapp.com/ to create an account and schedule either a virtual consult or an initial counselling session.
You’ll be sent an intake and consent form to complete prior to your first therapy session.
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I offer morning appointments Monday to Friday and afternoon sessions Monday to Thursday, with some virtual evening appointments available during the week. You can book online here or contact the office to set up counselling appointment.
When beginning therapy, we will likely meet every week or every two weeks to help you build momentum and put sustainable wellness supports in place.
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Your session time is reserved just for you. Our office requires a minimum of 24 hours’ notice to cancel an appointment. Late cancellations and missed sessions are subject to a fee, with the receipt indicating that the charge is for a late cancellation or missed session.
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Individual Psychotherapy (Adults & Youth)
30-minute sessions - $100
50-minute sessions - $160
80-minute sessions - $240
Couples Therapy
50-minute sessions - $180
80-minute sessions - $270
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Direct billing is available with a number of major insurance providers, including: Canada Life, Desjardins, GreenShield, Manulife, and Sun Life.
If direct billing is not currently available for your provider, you can pay by e-transfer, Visa Debit, Debit Mastercard, or with a credit card or with cash.
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At this time, direct billing is available for: Canada Life, Desjardins, GreenShield, Manulife, and Sun Life, among others. If your provider is not listed, I encourage you to reach out to the clinic and your insurance provider to confirm coverage.
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